Customer Support – Simple Call Solutions

Customer Support

Solutions within this division are highly customizable to the client, with the highest quality reporting and tracking. Our agents are highly specialized to each account, acting as true brand specialists and knowledge agents. Clients within our Customer Service division come from a broad range of industries such as Legal, Higher Education, Retail, Financial Services & Insurance, News & Media, Food & Restaurant, and Consumer Packaged Goods.

All of our agents are trained specific to the clients specific product and are 100% Bi Lingual offering your services to a broader range of customers.

Our Pay Per Minute Pricing model is a cost effective way to outsource your customer support. (Flat Rate pricing also available)This pricing model assures the client they are only paying for time when an agent is on the phone with a customer. Per minute pricing also gives the company an affordable option to offer 24/7 support which is a great way to separate themselves from the competition.

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